How To Get Client Testimonials

Client testimonials and feedback are an important part of building credibility in your business. However, sometimes it can be intimidating to ask for a testimonial on your service when your client has not offered to review their experience. Here's how you can gain glowing reviews of your service that will incite even more potential clients to want to work with you. It's actually pretty simple. Send a feedback form!

Near the end of your service ask your client if you can send over a feedback form to have filled out and sent back to you on their experience. Make sure you ask with some time before the service has ended. People are well-meaning but may forget to review your service if asked for weeks after the service has ended. If you are not careful your valuable feedback may end up floating around in said inbox never to be answered.

What should this feedback form include? Here is an example of a feedback form you can use tailored to get the best possible feedback from past clients.

Feedback Questions:

1. If you were to reflect on your experience with us and write a review of this service what would it say? Ex. Why you chose to work with this brand and what you were hoping to resolve or improve to now.

2. What did you enjoy the most about this service?

3. How do you feel as a result of working with us?

4. What specific results did you see from working with us? (Percentage increase in sales, improved confidence, or organization etc)

5. What would you say to someone considering this service?

6. Do I have permission to share this feedback via our website/social media?

Whatever you do, do not be afraid to ask for reviews and post your testimonials! Did you find this helpful? Be sure to subscribe for weekly business tips and tricks!

Still, have questions? Set up a free strategy call with me at courtneyclucas.com